1. ABOUT TROLLTUNGA.COM
Trolltunga.com is the official travel portal for Trolltunga and is published by Trolltunga AS.
2. RESPONSIBILITY FOR PROCESSING
Trolltunga AS has the formal responsibility for the processing of your personal information.
3. PURPOSE OF PROCESSING
It is entirely voluntary for those visiting the website to provide personal information in connection with services.
We will use information about you for any of the following purposes:
- To make it easy for you to find information about Trolltunga and Ullensvang as a tourist destination.
- Use of e-mail and postal address for sending out newsletters and other physical materials via our website and other channels.
- Provide information about events.
- For statistics, aggregation and management of sites and services. Information is obtained in order to allow Trolltunga.com to get further information about the users, including how users come to the site, as well as tracking general usage patterns of users on our website. We use this information to manage and enhance the site.
4. WHICH DATA IS PROCESSED?
We process both personally identifiable information and non-personally identifiable information about you. Personally identifiable information is information that identifies you as an individual. Non-personally identifiable information is information and any other details that do not reveal your personal identity.
Personally identifiable information
We collect and process the following information:
- When you visit Trolltunga.com your IP address is recorded. We do not link this information directly to you as a user. The information is used to manage and maintain our sites. Examples of information that this data provides: How many people visit different sites, how long the visit lasts, what websites users are coming from and which browser is used. This enables us to develop better and more user-friendly services. See more about web analytics and cookies below.
We do not edit user reviews published on TripAdvisor and can not be held responsible for such user reviews, or any further use, distribution, or republication of them. Innovation Norway neither confirms nor endorse opinions or attitudes expressed in user reviews as individuals personal beliefs. Any decision made on the basis of reviews or comments that are on Trolltunga.com, is at your own risk.
Trolltunga AS may use QuestBack for user surveys. It is voluntary to participate in user surveys, and we collect your explicit consent.
Trolltunga AS uses social media to provide information on our activities. If you follow us on Facebook, Instagram, Youtube and other social media, the relevant platform will be responsible for the processing of your personal data.
Cookies, web beacons and other storage technologies
Trolltunga AS processes data about visitors to Trolltunga.com. We use common Internet technologies, including “cookies” to collect information about users so that at any time we can provide the best possible functionality and develop our information services. This information is taken from the computer’s web browser and may include your IP address, operating system, browser, screen resolution and previous website.
“Cookies” are small information capsules (text files) that the website asks your browser to store on your computer or mobile device. This allows the website can remember actions or preferences over time.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
5. PERSONAL INFORMATION ABOUT MINORS
Trolltunga AS does not gather information about your age and does not purposely process information about children under 15 years of age.
6. LEGAL BASIS FOR PROCESSING OF INFORMATION
Innovation Norway processes personal data for twelve different purposes. For each processing purpose, an operational controller has been appointed.
For an overview over:
- processing purposes;
- operational controllers;
- data subjects;
- personal data processed and legal basis;
- disclosure of personal data; and
- transfer of personal data to third countries; you can download this document: Processing of personal data (150918).xlsx (Excel document with certain explanatory comments)
It is voluntary for those visiting the website to provide personal information in connection with services to receive newsletters, order information material and brochures, enrol in events, and so on. Unless otherwise specified, your consent or agreement to such processing is considered given when you provide the information.
7. ACCESS TO THE INFORMATION
To ensure that the processing of information is carried out in a safe manner, only specifically authorized persons in Trolltunga AS, and our subcontractors and system suppliers will have access to the information you provide us. The number of employees with such approval is limited. Access to information is secured by access mechanisms.
We will not disclose, sell, distribute, rent, license, share or pass details or personal information to any third parties other than those who deliver and are contracted to deliver services to us, unless we have your express consent to do so.
By contract, our suppliers may not use or disclose your personal information for other purposes, without your permission.
8. SAFEGUARDING OF THE INFORMATION
We have established rules and procedures for the protection of personal data and privacy.
When we treat “non personally identifiable information” combined with “personally identifiable information” (for example your name combined with geographical location) the collected information is treated as personally identifiable information.
If we share your personal information with a third party, we will ensure that there are arrangements and agreements in place to ensure the safety of the information and prevent that the third party uses the personal information for purposes other than what was agreed.
We shall use all reasonable precautions to ensure that our employees, data processors and third parties who have access to information about you have adequate information to ensure that they treat such information in accordance with this statement and our obligations under privacy legislation.
9. YOUR RIGHTS
If Trolltunga AS handles personal information about you, you are entitled to access your own information. If personal information is inaccurate, incomplete or inaccessible, you can ask Trolltunga AS to correct the information. See contact information in the introduction to this declaration.
You have the right to:
- receive information;
- demand access;
- demand rectification;
- demand erasure;
- demand restriction;
- data portability;
- complaint to a supervisory authority; and
as set out in the General Data Protection Regulation (GDPR) chapter III.
We do not process and store information about you for longer than necessary for the intended purpose, or as required under existing agreements, and not beyond legal limits. We delete personal information when a user gives notice that he/she no longer wishes to use the service. For example, your email address used to send out newsletters is deleted when you unsubscribe. The same is done when we are notified of inactive email addresses.
Trolltunga AS may use the information that we collect about you when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities that may harm you, us or others. We may also disclose your information when we believe it is required by law.
11. CONSENT, GOVERNING LAW, VENUE
This privacy statement applies to all users of our website. We require that users agree to comply with the declaration as part of our relationship.
Trolltunga AS operates from Norway and is subject to Norwegian law. This declaration also meets the minimum requirements imposed by local law in Denmark, Sweden, The Netherlands, Germany, Britain, France, Spain, Italy, Brazil, China, USA, Poland and Russia. You agree that any disputes will be handled by the court in Oslo, in accordance with the laws of Norway, unless otherwise dictated by mandatory local law.
12. CHANGES TO THE DECLARATION
Trolltunga AS reserves the right to change or update the privacy statement. All changes are valid from the time of being posted, and will include information gathered from that date, as well as existing information held by Trolltunga AS. You can find out when these guidelines were last revised by referring to the date given by “last updated” on this page.